Support membership
Manage Your Membership
All LustReality memberships and payments are securely processed by Epoch.
For help with any of the following, please contact Epoch:
- Canceling your membership
- Checking your membership status
- Retrieving a forgotten username or password
- Updating your payment details
- Questions about charges or billing
- Requesting a billing review
Epoch support is available 24 hours a day, 7 days a week.
Epoch Billing Support
Phone worldwide: 1-800-893-8871
Email: billing@epoch.com
Website: https://epoch.com
When contacting Epoch, please have the email address used during registration and any available transaction or membership details ready.
After canceling your membership, make sure you receive a cancellation confirmation from Epoch. Canceling your membership stops future recurring payments, but you may continue to have access until the end of your current billing period.
LustReality Support
For technical issues, problems accessing the website, or other questions not related to billing, please contact us:
Email: support@lustreality.com
Website: https://www.lustreality.com
Please note that LustReality does not directly process membership payments. Billing changes, cancellations, and payment-related requests must be handled through Epoch.